Unable to show Chinese in a BusinessObjects interface

[Former Member]

Hi,

I run the report against an Oracle 10g DB. I can show the Simplified Chinese which are extracted from the DB. When I directly run the report using the CRystal designer on the local PC, everything is normal. But if I run the same report through a BusinessObjects interface, the Chinese words will become some squares!!

The situation is we do have a BO interface for running the reports. The issue only happened within the interface! It runs correctly in my PC if I call Crystal designer in my PC and run the report to take any Chinese from an Oracle DB and to show those.

[Former Member]

Hello HuaMin,

I'm guessing you're running a Windows environment. As everything is working on your local PC, can you check if you have enabled the Supplemental language support in Windows by installing the file for Asian languages? You can do this by opening the Control Panel, then clicking on Regional and language options. Select the second tab ( Languages ) and install the necessary languages.

Hope this helps.

Kind regards,

Kristof Speeckaert

[Former Member]

Which version of BOE/CRS are you using?

[Former Member]

CR version is 11.0.0.895