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help to resolve Unable to connect to XL reporter user authentication

I upgraded business one 2007 from PL 11 to PL42 on SQL Server 2000. I have 7 companies and only one of them has a problem loading XL reporter. I first get a sql script executor - execution result screen with what looks like errors in a script that has lines taht refer to OADM. then it gives a message when I X out of it'

'Unable to connect to XL reporter

Error! User authentication failed!

Cause: ExitCode -1'

then I get the sql script executor again, X out, and then it asks to start with out the add-on.

What is weird is that the SQL script message will come up after a while once I turn on the laptop

and am doing other things, but have not gone into Business One yet.

Any ideas as I am stumped.

thanks,

laura nesteriak

Edited by: Laura Nesteriak on Oct 2, 2008 8:28 PM

Edited by: Laura Nesteriak on Oct 9, 2008 9:57 PM

support helped me resolve. the table xrdbv had a incorrect value in the PartnerDBV field. We updated the field and XL reporter then worked.

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