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Can't install client from osoft web page

I'm unable to install the osoft client from http://server/osoft. The executable runs but after clicking the first two "next" buttons, I get a prompt for username, password, and domain.

The interesting thing is the message box appears to have been built by osoft---its message box title shows the osoft icon along with "Login to BPC server".

It will not accept my credentials or the sysadmin credentials. Does anyone have any ideas what is triggering the message? Could it be a permissions issue on the folder containing the installer files (on the server)? Or, is this something else?

BPC 5.1 SP3

Client is XP, Office 03 SP2

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