key code is not valid or expired.

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Hi All

Problem: Upgrade from Crystal Reports XI Release 1 to Crystal Reports XI Release 2?

Cannot use Release 1 Product Code when installing Release 2 Redistributable File on client workstations.

.net 2005

Error msg: key code is not valid or expired.

Upgrade on development environment u2013 done with out any error.

Any clues.

Correct Answer

October 02, 2008 at 14:31 PM

Hi,

I am pretty sure that the runtime file is not appropriate because in many case this error comes when wrong runtime file is used.

The correct runtime file is [this|http://resources.businessobjects.com/support/additional_downloads/runtime.asp#06].

Download the one according to the service pack.

Hope that helps

Regards,

Amit

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