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How to get past Crystal Reports Server 2008 Linux install error

Hi,

During the install of Crystal Reports Server 2008 on Red Hat Linux we select use an existing DB (Oracle) and it prompts for:

Crystal Reports Server 2008 Setup
Enter the information for your new CMS

Oracle TNSNAME :
[SANDBOX                     ] *

User ID :
[crystal_rpt                 ] *

Password :
[***********                 ]

which then gives me:

Crystal Reports Server 2008 Setup

ERROR
Failure to validate the database credential has a potential to crash the database at a later stage. Enter the correct information.

It doesn't let me get past this and just send me back to the previous screen. I've check and re-checked and the information TNSNAME, User ID, and Password are all correct. Now I can exit out the install and sqlplus to the database just fine with all that same information.

What does this error mean? And how do I get past it?

Thanks,

~Jet

replied

fixed this problem by making sure NLS_LANG was set to "AMERICAN_AMERICA.AL32UTF8"

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