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ChaRM: Identification of Developer, Tester, Production Manager

Hi!

I work with ChaRM and Work Center and have the following problem.

When the change request and e.g. urgent corretion are created, how do the appropriate developer, tester, IT Operator recognized?

I have assigned each of them the appropriate CHARM-roles (e.g. "SAP_CM_DEVELOPER_COMP").

Although when the developer is log on to SOLMAN (tcode SOLMAN_WORKCENTER) no new approved urgent changes are visible there.

Question:

Should the Change Manager each time assign in urgent correction who is Developer, Tester, etc. or does this process works automatically?

If yes, what are the actions to do this?

Thank you very much!

regards

H. Thomasson

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