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Customer Bdoc Failure due to Credit Card details Not flowing into CRM

Former Member
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Hi Gurus,

We Have problem with Customer Bdoc Failure due to Credit Card details Not flowing into CRM from R/3.

anybody has any idea about this ?

Thanks for the help in Advance

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
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i think you have to check this with the payment card processing vendor who provided you the credit card configuration for you in ECC / CRM to interface with the credit card processing companies/banks like paymentec etc.

btw who is the credit card vendor?

what is the version of crm and ecc you are working on.

credit card details will not flow from one system to another if it is encrypted by the third part softwares which provides the credit card integration with companies like paymentec etc. this is bcoz the sap middle wear does not understand the encryption of the third party softwares.

but even in such cases the credit card data will not be passed but the bdoc will not fail. please try to create an order without credit card and check if the bdoc is failing.

check the bdoc and see what is the data that is resulting in error.

hope this helps or please eloborate on the issue i wl try to help you...

thank you

Edited by: p polite on Oct 1, 2008 8:59 PM