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Crystalras.exe consuming 100% CPU usage

Hi everyone,

When we try to open an instance of one of our Crystal reports from InfoView, the crystalras.exe process runs at 100% CPU usage and the report never shows up. After a few minutes, we get the following message:

The request timed out because there has been no reply from the server for 600,000 milliseconds.

Does anyone know where the problem could come from? Could this be because the report is retrieving too much data?

Thanks in advance for any help.

replied

Business Views will add a level of complexity to this issue, since it'll be checking view-time security, even if it doesn't ultimately connect back to the database itself.

Definitely agree you should open up a SAP ticket.

Sincerely,

Ted Ueda

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