"Accept change" button and functionality
it seems that we have some problems after import of the last support stacks up to
SRM_SERVER 550 0012 SAPKIBKT12
During the project we have been told by our external consultants that if a rejected SC needs to be changed, the requestor first has to press "accept changes" go back to inbox, select the SC again and press "change" to make the changes. Now we have the "accept changes" button in the second step too and if anybody uses this button twice, the SC gets a status "release rejected" and can't be changed anymore.
Has anybody else this "accept change" button after accepting in the first step? Is this the SAP solution?
What is the main purpose of the "accept changes" button.
Can anybody help?