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Private Contacts from ERP/CRM in Outlook do not have e-mail address


Contacts either maintained in CRM or in the ERP system don not have an e-mail address when they reach the private contacts folder in Outlook.

The only field with info in appart from name is Company name and Address.

Congen_obj_write bdoc BPEmail_Object contains 2 entires for each contact both with e-mail address in them.

Does any one have any ideas what is wrong ?

We are on CRM 4



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