Currency Conversion not working in SAPGUI 6.2

[Former Member]

Hi SDN Community

Has anyone into this issue, and if you know how to solve without upgrading the GUI level.

The problem:

Basically the user is not able to execute Currency Conversion on some reports.The user is currently on GUI 6.2.

I have tried the same thing with GUI 6.2 and had the same problem, executing on GUI 6.4 resulted in occasional runtime errors.

Users with GUI 7.1, can execute the Currency Conversion successfully.

Thank you.

Simon

As BHP still uses GUI 6.2 on it's SOE, we would like to know if this problem can be corrected without upgrading the GUI.

[Former Member]

Is this on conjunction with BEx - if so what BEx FEP are they on?

[Former Member]

Hi Simon,

The issue is helping in the Web, when they choose the properties, and currency conversion drop down.

For your question in any case is

The FEP

BW 350

3500.6.033

Thanks.

Simon

[Former Member]

So this is a BW query on the web run by a user in say a portal against a URL - with no SAP PC based products or GUIs being used?

[Former Member]

Hi Simon,

Yes, this is exactly the scenario as you describe.

Thank you.

Simon

[Former Member]

Well, hopefully others will correct me if I am wrong, I will be looking at IE versions and patches not SAPGUI ones

[Former Member]

Apologies - have a look at notes like 1159538

[Former Member]

Hi Simon,

Thank you for your interest.

I had a brief look at the note.

I would discount it for this reason:

One user has installed both SAPGUI 6.4 and 7.1 both on her pc.

The currency conversions when running via the 6.4 gui as i understood her (that is she launches WAD, and then the web template, and then publishes)

But the same process all works fine in the 7.1 WAD.

So not sure how this fits in with the OSS Note.

I have in any case lodged an SAP OSS Message as well and will update this post if they offer suggestions.

Thank you.

Simon

[Former Member]

Just one more thing - just do a installation check on the BW components - either via the menu option or via sapbexc.xla

[Former Member]

Hi Simon,

SAP replied, and it looks like SAPGUI 7.1 has solved the issue:

20.10.2008 - 04:30:23 CET - Reply by SAP

Dear Customer,

Please be awared that

as of 30.09.2005, only limited support is available for SAP GUI 620

You can refer to note 929300 for more details.

Also SAPGUI640 is desupported since Oct.14 2008,

We highly suggest you to use SAPGUI710 instead.

Btw, you can try below steps to completely uninstall the exist SAPGUI

and then do the reinstallation.

1,Remove current GUI using the uninstall parameter - Note 510048

2, After this, please make sure that the following folder

C:/program files/SAP/Frontend is properly removed. Otherwise, delete

it manually.

3. Make sure that no other versions of SAPgui exist on your PC. Please

refer to SAP Note 314973 to remove all traces of previous GUIs.

4. Remove everything in your recycle bin, then reboot your PC.

It is very important to clear your recycle bin and reboot your PC

first below re-installing your SAPgui again. Otherwise, if the dlls

are still in your recycle bin, they will not be properly

de-registered.

5. Install 6.20 Gui - applying the latest sap setup patches and patch up to the latest gui patch level from http://service.sap.com/swdc

currently is available the Patch 74.

Best Regards,

Tina Tian

Active Global Support - Technology

SAP Asia Pacific