Sold to party and Ship to part y fields in VA01 disabled.
In one of the client when i use transaction code VA01 for a particular document type i find the Sold to Party and Ship to party are greyed off. I am not able to enter any data into it.
In the sand box the same document type works fine. How will i trace which transaction variant is linked which is disabling this fields. Please advise.
It is not the problem with the Document type.
I think,you have not assigned the "Partner Type" to the "Partner Function".
Just go to your Partner determination Procedure in IMG, go to "Partner Function" folder in the dialog box.
Select your Sold-to-party and assign the "Partner Type" KU (Customer) to it.
Similarly assignthe Partner Type KU to your Ship-to-party and save it.
Now, create an order and there will be no problem.