on 10-01-2008 9:26 AM
Hi Experts,
I have a problem with follow-up transactions. I created two transactions, a Quotation and a Standard Order.
Then I created follow-up for these transactions in the copying control, ZAG --> ZTA. Now, when I create a new Quotation in the Web Client UI and I open the drop down list "create follow-up" I just can see many diferent activities like Contact, Task, incoming e-mail, etc. but no Business Transaction.
How can I display the new created Business Transaction ZTA (Standard Order) in the drop-down list?
Hope sb can help me.
Thanks.
Sebastian
Hi,
I didn't follow up that matter because I got a new task. Sb else got this task. But I'm quite shure the Problem is solved. I think the Problem was, that there were other errors because of incorrect or missing data and therefore the follow-up transaction wasn't shown. That would make sense, because you shouldn't or cannot achieve a follow-up Transaction with incorret data.
Best regards,
Sebastian
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
I have red this note. It's good, very usefull. Thanks Robert.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hello Sebastian!
Did you solve this issue?
Best regards,
Artur Litvinov.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hello Sudeep De,
Thanks for your reply but thats not the problem.
Also in the standard I have the same problem. The standard also defines follow-up transaction for AG (Quotation), AG --> TA (Standard Order) in the copying control. When I log in whith the role salespro and I create a new Quotation, save this Quotation and try to create a new Standtard order with the drop-down list "create follow-up", I just can see activites but no Business Transactions. Why can I just see activities (Task, ...) and no Business Transaktions? All these activities I can see are not defined in the copying control.
Can you help me?.
PS: I can find my Business Transaction in the Web Client UI. I just can not find the Transaction in the "create follow-up" List as a follow-up transaction
Edited by: Sebastian Wilhelm on Oct 1, 2008 11:48 AM
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Dear Sebastian Wilhelm,
There is 2 possible solution to this.
1. check the copy control throughly may be there is an issue.
2. Open the GUI & check if the follow up transactions are available in the same role, this shall make sure that the above setp has been carried out correctly. Incase the GUI gives the followup transactions & the WEB UI doesnot then go to CRMC_UI_NBLINKS there select the navigation bar of the respective business role, click on the "Define Generic OP Mapping" click on new entries & find the object type of the follow up transaction u want & enter the details & save.
I hope this must resolve the Issue!!!
Sudeep
9220576962
Dear Sebastian Wilhelm,
There is 2 possible solution to this.
1. check the copy control throughly may be there is an issue.
2. Open the GUI & check if the follow up transactions are available in the same role, this shall make sure that the above setp has been carried out correctly. Incase the GUI gives the followup transactions & the WEB UI doesnot then go to CRMC_UI_NBLINKS there select the navigation bar of the respective business role, click on the "Define Generic OP Mapping" click on new entries & find the object type of the follow up transaction u want & enter the details & save.
I hope this must resolve the Issue!!!
Sudeep
9220576962
Dear Sebastian,
Kindly check if the Desired business transaction has been maintained in PFCG, incase that has been entered still not getting it then go to crmc_ui_nblinks --> select your nav bar go to define Generic OP Mapping & enter the business transaction which you are not able to find in the WebUI Client.
Thanks & Regards
Sudeep 922 057 6962
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
User | Count |
---|---|
8 | |
1 | |
1 | |
1 | |
1 | |
1 |
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.