PIRWBUSR - locks during interface activity

[Former Member]

Hello,

In our PI system the PIRWBUSR locks when interfacing is occuring. When no interface activity is taking place it doesn't lock at all.

I've traced it on the ABAP side and get no results.

On the Java side I see errors in logs that identify the problem, but thusfar I have not determined the root cause (where is the configuration that seems to be causing us the grief).

ABAP side RFCs seem to all be set up correctly.

Log example :dev_jrfc.trc

Error> occured >Tue Sep 30 21:38:46,048< >RfcGetException rc (7) message: Password logon no longer possible - too many failed at tempts <RfcGetException

This appears to be a technical configuration on the java side where the PIRWBUSR is set, but I don't know where that is.

Thanks,

John

[kkram · Accepted solution]

John

Depending on your version of PI/XI, please follow note 936093 or 999962 to identify areas where the XI service users (in your case PIRWBUSER) are used and reset the password. Once done, you may want to unlock the user ID if it already locked.

KK

[abhijitbolakhe · Accepted solution]

Hi

Disable your end to end monitoring from configuration tab in RWB.

Now unlock PIRWBUSER Once....

Try this..

Abhijit

[Former Member]

I appreciate everyone's help.

It was the password that was stored in the VA tool.

[Former Member]

John,

It seems the seems the service user password has been changed by someone and they didnt update all the places.

When a XI service user is changed , Make sure you follow this note. 936093

Sebin

[former_member183906]

Apply SAP NOTE SAP Note 721548

Steps r given in this thread too for PIRWBUSER lock problem :

[Former Member]

Hello John

Check whether correct password is given in Exchange Profile

You can access using this URL :

http://<server>:<port>/exchangeProfile

Check the Username & Password Following Parameters :

com.sap.aii.rwb.serviceuser.name

com.sap.aii.rwb.serviceuser.pwd

regards

Ganga

[former_member203627]

Hi John,

I also had this problem couple of days back, and I unlocked the user it worked okay.

I would suggest report this to your basis team, it seems there is some issue with XI admin.

Regards

Ria

[former_member192029]

Hi John,

It is strange. But you can unlock it.

Go to SAP PI system and use the transaction SU01

Search and select the user and unlock it

Cheers

Jawahar Govindaraj

[Former Member]

Thank you. We have been doing that regularly, but need to determine a root cause.

I've done some more research and found the ID being used on the Java side in the VA. I am monitoring the log now to see if that solved it.