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J2EE_Admin cannot access Visual Administrator

I hope all you gurus are doing well.

OK, so here is the issue, I am trying to configure Adobe Froms on one of our SAP systems. Part of the installation requiers me to access Visual Admin. I am able to access VA using the emergency user but I cannot make any changes to the settings. I am NOT able to access the VA using J2EE_ADMIN or any other user. I keep on getting the following error:

Caller Visual_Admin not authorized, only role administrators is allowed to access JMX

When I initially encountered the error I accessed VA using SAP* and there was no Administrators group. So I created the group but I am not sure if that made any difference. I've checked the roles in SAP and J2EE_ADMIN has the SAP_J2EE_ADMIN role assigned to it.

I have also created other users and assigned the SAP_J2EE_ADMIN role to them but it still is not working.

Other than that is there anything that needs to be done within VA to add certain privilages to a Group?

How do I create the Administrators group?

Is SAP* limited to what it can do in VA?

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