I'm having an issue with our SAP Business One system. We have an inventory item that we placed a Purchase Order for, and later canceled it. The PO now shows that it is canceled. However, if I look at the item, the quantity I had on the Cancelled PO is still showing in the "On Order" field. Can anyone tell me how to resolve this issue?
Stock Management/Inventory -> Stock Reports -> Stock Status
Here select your Item and click ok to run the report. If you have the same Ordered number here please double click on the line number, a new window will open and let you know what document is behind the number.
If this is indeed the cancelled document and not another one contact SAP support.
Hope it helps.