CE 10: Stack overflow at line

[Former Member]

I am using Crystal 10, RAS 10 using Crystal Interactive Viewer. The error occurs when closing the viewer

window.

I receive a java alert: "Stack Overflow at line: 63"

When I debugged I found the error in the rendered javascript.

The debugger stopped on this line: CR_oldOnunload_182861812.apply(this, arguments);

I have found no help so far in getting rid of this error. Since this is rendered by Crystal I have no

access to this code.

[ted_ueda · Accepted solution]

There's no way to modify an internal JavaScript within the viewer - does this exception also appear if you try viewing a report using ePortfolio Lite (the sample portal)?

The specific JavaScript is trying to invoke some cleanup after the browser is closed.

Are you on the latest Service Pack for Crystal 10?

Sincerely,

Ted Ueda

[Former Member · Accepted solution]

We are running: CE: 10.0.0.533 and RAS 10.0.5.1224

I believe they are the lastest service packs. How can I find out?

I am not sure what: ePortfolio Lite (the sample portal) is.

However the sample asp reports work without this error.

Thanks,

Malcolm

[ted_ueda · Accepted solution]

You have CE and RAS on different service packs?

Sincerely,

Ted Ueda

[Former Member · Accepted solution]

The product installed, Crystal Enterprise 10 Embedded, created CE 10 and RAS 10.

The last update installed was Crystal 10.0 Common Hot Fix.

We have not installed anything separate from this. Is there some documentation saying CE & RAS versions should match?

Thanks,

Malcolm

[ted_ueda · Accepted solution]

Did you install the viewers hot fix (and not just the common hot fix) of the same version, and did you update the crystalreportviewers10 folder in your Java app after that?

I think the viewer you're using is updated by the viewers hot fix.

Sincerely,

Ted Ueda

[Former Member · Accepted solution]

No, only installed the hot fix I mentioned and no I did not update of the crystalreportviewers10 folder. There were no instructions to do that with the hotfix.

What's the name of the hotfix you think I need?

Malcolm

[ted_ueda · Accepted solution]

If the hot fix you applied was named "...Crystal 10 Common..." then the equivalent would be "...Crystal 10 Viewers....".

Sincerely,

Ted Ueda