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Sending from Business workplace to External mail ID


Please Some help me on this issue am getting below error when am trying to send mail from Business Workplace to External Mail

Cannot process message , no route from SAPUSER TO abc123 at gmail dot com

I done configuration by refereeing below.

Please follow these steps:

1.) tcode = SCOT

2.) double click SMTP

3.) under "SMTP Connection" section, fill in your mail host IP(ex: and the port number(25) and code page = No conversion.

4.) under "Supported address types", make sure Internet is checked, and click on "Set". The Address area has to be *

5.) To test route,

SCOT -->Utilities --> Routing test

RecipientAddr.type = INT

Recipient addr. = at sap dot com

6.) You also need to set the Default Domain.

SCOT --> Settings --> Default Domains (

7.)Now go to tcode SBWP,compose a mail and in the recipient address,enter at sap dot com and send.

8.) Come back to SCOT and click on Utilities-->Start send process(CtrlF7) and execute.+



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