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Item is missing from UWL Persistent Cache

Dear Experts,

I encounter a problem in UWL, the detailed of this problem as follow:

1) Opened Connection in language E

2) Executed Function:SAP_WAPI_GET_HEADER

3) Closed the Connection

4) Opened Connection in language E

5) Executed Function:SAP_WAPI_RESERVE_WORKITEM

6) Executed Function:SAP_WAPI_DECISION_COMPLETE

7) delete from KMC_UWL_ITEM_ATTR where ITEM_ID=46777

8) closed the connection

9) Performing GroupAction for Item took time :<1266>msecs.

10) error message : UWL inconsistence Cache occurs.

So the problem was happend on step 9. I not sure why there is extra steps

that need to execute the work item again from backend system.

This is UWL log tht i found:

#1.5 #0002A54D0F2C00870000019C00001F04000457A473F2015C#1222263738189#/uwl/service/connector#sap.com/irj#com.sap.netweaver.bc.uwl.core.connect.ConnectorThread#Guest#0##n/a##ea61a640895011ddca590002a54d0f2c#Thread[UWL Pooled Thread:3,5,SAPEngine_Application_Thread[impl:3]_Group]##0#0#Warning#1#com.sap.netweaver.bc.uwl.core.connect.ConnectorThread#Plain###Wed Sep 24 15:42:18 CEST 2008:com.sap.portal.connectivity.ConnectivityRuntimeException: User is missing credentials for connecting to alias DESCLT410. Contact your system administrator.#

#1.5 #0002A54D0F2C00880000022700001F04000457A5F42A2296#1222270184102#/uwl/service/utils#sap.com/irj#com.sap.netweaver.bc.uwl.core.um.UMWrapper.mapToPortalUser()#Guest#0##n/a##eba39c20895011dd92ad0002a54d0f2c#Thread[UWL Pooled Thread:4,5,SAPEngine_Application_Thread[impl:3]_Group]##0#0#Info#1#com.sap.netweaver.bc.uwl.core.um.UMWrapper#Plain###External user [USYEOCHEE] of external system [DESCLT410] not mapped to a portal user#

#1.5 #0002A54D0F2C00880000022C00001F04000457A5F4370D57#1222270184946#/uwl/service/utils#sap.com/irj#com.sap.netweaver.bc.uwl.core.um.UMWrapper.mapToPortalUser()#Guest#0##n/a##eba39c20895011dd92ad0002a54d0f2c#Thread[UWL Pooled Thread:4,5,SAPEngine_Application_Thread[impl:3]_Group]##0#0#Info#1#com.sap.netweaver.bc.uwl.core.um.UMWrapper#Plain###External user [USYEOCHEE] of external system [DESCLT410] not mapped to a portal user#

#1.5 #0002A54D0F2C00880000023100001F04000457A5F43E89C8#1222270185430#/uwl/service/utils#sap.com/irj#com.sap.netweaver.bc.uwl.core.um.UMWrapper.mapToPortalUser()#Guest#0##n/a##eba39c20895011dd92ad0002a54d0f2c#Thread[UWL Pooled Thread:4,5,SAPEngine_Application_Thread[impl:3]_Group]##0#0#Info#1#com.sap.netweaver.bc.uwl.core.um.UMWrapper#Plain###External user [USYEOCHEE] of external system [DESCLT410] not mapped to a portal user#

#1.5 #0002A54D0F2C00740000071D00001F04000457A5F5EC5DBE#1222270213976#/uwl/ui#sap.com/tcwddispwda#com.sap.netweaver.bc.uwl.ui.control.retriever.AbstractRetriever#yeochee#13206##n/a##9b6f4b218a4d11ddbb5d0002a54d0f2c#SAPEngine_Application_Thread[impl:3]_15##0#0#Warning#1#com.sap.netweaver.bc.uwl.ui.control.retriever.AbstractRetriever#Plain###com.sap.security.api.NoSuchUserException: The given id "USYEOCHEE"is not a unique id of a user!#

#1.5 #0002A54D0F2C00660000084400001F04000457A5F6B593A7#1222270227148#/uwl/ui#sap.com/tcwddispwda#com.sap.netweaver.bc.uwl.ui.control.retriever.AbstractRetriever#yeochee#13206##mucsaep6_DEP_26558051#yeochee#9b6f4b218a4d11ddbb5d0002a54d0f2c#SAPEngine_Application_Thread[impl:3]_16##0#0#Warning#1#com.sap.netweaver.bc.uwl.ui.control.retriever.AbstractRetriever#Plain###com.sap.security.api.NoSuchUserException: The given id "USYEOCHEE"is not a unique id of a user!#

#1.5 #0002A54D0F2C00630000084800001F04000457A5F85FF8A6#1222270255100#/uwl/ui#sap.com/tcwddispwda#com.sap.netweaver.bc.uwl.ui.utils.ServiceHelper#yeochee#13206##mucsaep6_DEP_26558051#yeochee#9b6f4b218a4d11ddbb5d0002a54d0f2c#SAPEngine_Application_Thread[impl:3]_35##0#0#Warning#1#com.sap.netweaver.bc.uwl.ui.utils.ServiceHelper#Plain###com.sap.netweaver.bc.uwl.UWLException: Wed Sep 24 17:30:55 CEST 2008

(Item) Item is missing from the UWL persistent cache #

#1.5 #0002A54D0F2C00630000084900001F04000457A5F86006B6#1222270255100#/uwl/ui#sap.com/tcwddispwda#com.sap.netweaver.bc.uwl.ui.utils.ServiceHelper#yeochee#13206##mucsaep6_DEP_26558051#yeochee#9b6f4b218a4d11ddbb5d0002a54d0f2c#SAPEngine_Application_Thread[impl:3]_35##0#0#Warning#1#com.sap.netweaver.bc.uwl.ui.utils.ServiceHelper#Plain###com.sap.netweaver.bc.uwl.UWLException: Wed Sep 24 17:30:55 CEST 2008

(Item) Item is missing from the UWL persistent cache #

#1.5 #0002A54D0F2C00630000084A00001F04000457A5F86012D5#1222270255100#/uwl/ui#sap.com/tcwddispwda#com.sap.netweaver.bc.uwl.ui.creators.DetailCreator#yeochee#13206##mucsaep6_DEP_26558051#yeochee#9b6f4b218a4d11ddbb5d0002a54d0f2c#SAPEngine_Application_Thread[impl:3]_35##0#0#Warning#1#com.sap.netweaver.bc.uwl.ui.creators.DetailCreator#Plain###com.sap.netweaver.bc.uwl.UWLException: Wed Sep 24 17:30:55 CEST 2008

(Item) Item is missing from the UWL persistent cache #

#1.5 #0002A54D0F2C00630000084B00001F04000457A5F8602F99#1222270255100#/uwl/ui#sap.com/tcwddispwda#com.sap.netweaver.bc.uwl.ui.control.retriever.AbstractRetriever#yeochee#13206##mucsaep6_DEP_26558051#yeochee#9b6f4b218a4d11ddbb5d0002a54d0f2c#SAPEngine_Application_Thread[impl:3]_35##0#0#Warning#1#com.sap.netweaver.bc.uwl.ui.control.retriever.AbstractRetriever#Plain###com.sap.security.api.NoSuchUserException: The given id "USYEOCHEE"is not a unique id of a user!#

Please help

Thanks

BR

Ramesh

replied

Hi Ramesh,

have you checked that your user has all the necessary authorizations in the backend? Are you getting any errors in ST22? I suspect this is a set up issue with your user and/or your ume setup somewhere. Is R/3 used as your ume or do you have a local one?

Search in the user mgmt section of the portal for user id "USYEOCHEE", how many results do you get?

Cheers,

Dion

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