on 09-30-2008 4:06 PM
I'm trying to install Crystal Reports 9 on my laptop. The installation process itself goes well but yet when I create a new report and click either the Save or Save As buttons, absolutely nothing happens. No dialogue box pops up so I'm unable to Save the report. When I exit the program, it asks if I want to save Report1 and I click Yes and nothing happens either.
Any ideas? I've uninstalled, rebooted, reinstalled numerous times.
If you have any ideas, please let me know.
Thank you.
Roger
Hi Roger,
Please let us know your operating system?
Are you using dual monitor?
Regards,
Shweta
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I would suggest you to manually register u201CFiledialog.dllu201D as follows:
1. Click 'Start' then 'Run'.
2. Type the following with quotes as shown:
regsvr32 "C:\Program Files\Common Files\Business Objects\3.0\bin\filedialog.dll"
The following confirmation appears: "DLLRegisterServer in C:\Program Files\Common Files\ Business Objects\3.0\bin\filedialog.dll succeeded".
Note:Path of filedialog.dll will be not exactly same because it depends on the versions.
Hope that helps!!
Regards,
Shweta
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