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Crystal Reports XI Merge Module Error


I am attempting to create an installer that uses the latest (CRXIWIN_SP4) Crystal Reports XI merge module (CrystalReports11_RDC_Reportengine.msm).

When the installer is run an error often occurs (it only occurs on some machines and I have so far be unable to find a pattern as to which machines it fails on):

Error 1904.Module C:|Program Files\Busines Objects\BusinessObjects Entrprise 11\win32_x86\plugins\auth\secLDAP\secldap.dll failed to register. HRESULT -2147024770.

The dll in question (secldap.dll) is present on the machine at the point where the error occurs, but further inspection seems to indicate that a dependency is missing (though it's not clear what dependency).

The readme file supplied with the merge modules would seem to suggest that this is a defect in the merge module that has been fixed (ADAPT00409449).

Any help to sort this out would be much appreciated as I've run out of ideas!

Many thanks,

Simon Clarke.

Former Member
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