PCA-Partial payment from customer profit center split

[Former Member]

Dear all,

Problems encountered.

1) Partial payment from customer whereby the profit center not split accordance to the reference invoice.

Eg. Received incoming invoice.

Dr. Customer RM1000

Cr. Revenue (PC:1000) RM300

Cr. Revenue (PC:2000) RM700

After running Tcode: F.5D (Display the doc. goto Environment--->Balance Sheet Adjustmt)

Dr. Customer (PC:1000) RM300

Dr. Customer (PC:2000) RM700

Cr. Revenue (PC:1000) RM300

Cr. Revenue (PC:2000) RM700

Received incoming partial payment RM100 with reference to the above document, the result as follows after running Tcode F.5D

(Display the doc. goto Environment--->Balance Sheet Adjustmt)

Dr. Bank (PC:Dummy) RM100

Cr. Customer (PC:Dummy) RM100 (As per SAP Help EC-PCA Example: Direct Revenue Posting in FI, Partial payments are distributed according to the original receivable i.e. RM30 to PC1000 & RM70 to PC2000)

Additional configuration made:

Bank Account is in 3KEH table with default PC:1460

2) Run Tcode F.5D for the second time in the same month, the result of the payment as follows:

(Display the doc. goto Environment--->Balance Sheet Adjustmt)

Dr. Bank (PC:1460) RM100

Cr. Customer (PC:1460) RM100

Questions:

1) Why partial payments are not distributed according to the original receivables?

2) Why the Profit center change to the default PC1460 for the second run? Why such inconsistency happened?

Anyone can answer the above quesstions?

Thanks & regards,

-Alice-

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[Former Member]

Hi Alice,

Check if you are actually using the tab 'Partial payment' while posting payment to the customer. If you are doing so and activating some invoice, then your customer payment credit line should have 'ivoice reference' field activated. Pl. check this. If this is activated, SAP will get the profit center from original invoice at the time of F.5D. But if you are just posting payment to customer account unapplied (without selecting any particular invoice), SAP can not get profit center from invoice and it will get profit center from the Bank account which is happening in your case.

Hope this helps. We also have similar situation in case of unapplied payments which go to Dummy profit center. I am considering following options:

1) To enter correct profit center in bank account where ever possible

or

2) To post a correction entry in PCA at month end to transfer receivables from dummy to other profit centers on some basis and reverse this entry next month.

How are you handling this dummy profit center situation?

Thanks,

Pinky

[Former Member]

Hi Pinky,

Thanks for your reply. We had done the way you suggested. However, we found out that the inconsistencies were due to an user exit that assign Dummy Profit Center for all payments on the AR & AP side.

The next action would be client to revert on the right Profit Center for all the "Dummy Profit Center" transactions and we will push the journal entries to correct the Profit Center via LSMW.

Thanks & regards,

-Alice-