on 09-30-2008 9:31 AM
Hi All,
I wanted to know if its possible to setup some alert mechanism to monitor the queue in NW7.1 middleware server.For example suppose if we have queue blocked because of some reason could be because of backend server not up.Is it possible to set some alerts like when queue is blocked it should send mail to some specific emailid's.
We had one issue sometimes back when the queue was blocked for 8 days in backend server and thats why we were not getting the service orders in Middleware;So its a critical issue in prduction environment.Is it possible via CCMS or some other standrd functionality provided by SAP.
Thanks & Regards
Devendra
Solved.
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Hello,
There are api to monitor the queue. You could create a report and a job to execute that report periodically to check if the queues are alive or not.
Have a look on google for SAP qRFC for the API.
Thank you,
Julien Guimont
msc mobile Canada inc.
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Hi,
It is possible to monitor the scenario. In the administration and monitoring portal, under CONFIGURATION -> select system status configuration. Here you would find various system parameters than you can choose to monitor the DOE system. For example, if you want to monitor "Number of failed Backend Destinations"/ "Maximum allowable DOE Queue Blocks" , set the flag Active as 'X' and mark Send Alert as 'X'. Set the Threshold limits.
The next time the system status job runs and if the parameter is in the threshold, then the system status is shown as RED which would alert the administrator. Also, this alert is sent to CCMS, from where you can configure to send a email.
More Information can be found in
[http://help.sap.com/saphelp_nwmobile71/helpdata/en/6d/acd16795bc4a19b91156fa8856d7e1/content.htm]
[http://help.sap.com/saphelp_nwmobile71/helpdata/en/d1/7d34c431c243c594228a946b5aed75/content.htm]
Regards,
Shruthi R
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