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Navigate between PCUI applications in IC WebClient

Dear experts,

I am currently facing following requirement :

We implemented the IC WebClient (CRM 5.0), in which we call (via transaction launcher) some PCUI applications. In one of these applications, CRMD_BUS2000120 (Complaints), while processing a complaint we want to create a followup transaction with the pushbutton supplied in the PCUI application. But this does not seem to work...

Debugging showed that when processing the event (pressing the button) a followup transaction is "prepared", but there doesn't seem to be any navigation to another PCUI application for further processing. Can someone give me more detailed information on haw to navigate between different PCUI applications in an IC WebClient environment ?

I appreciate every bit of information because we are really stuck here ...

Best Regards,

Michiel Strybol

Former Member
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