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CrystalEnterprise.Smtp: SMTP_E_SERVICE_NOT_AVAILABLE(421)

I am get error address error. CrystalEnterprise.Smtp: SMTP_E_SERVICE_NOT_AVAILABLE(421) when trying to send a email report.

The facts:

- I am using

- If I change my password I get a auth failure so I think it is passed the AUTH point

- Outlook express works

- Auth set to LOGIN but have tried PLAIN, 1and1 requires login.

Any hep on how to diag would be great - thanks

Former Member
Former Member replied

There are a couple of places in your management console that you can setup your email delivery for Crystal Server. Just check there that they are setup using the correct port and that the authentication is correct.

The reportjobserver, destinationjobserver are places to check.

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