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Possible agents of task 'WS20000081

Hi Gurus ,

I face a problem after upgrade to ECC from 4.6 C.

When trying to raise a leave request through WS20000081 I see a message as below.

'You are not one of the possible agents of task 'WS20000081'

Message no. WZ346.

Do i need to do any configuration.When we upgraded in my previous box I did not have this message.

Thanks in advance.

Former Member
Former Member replied

Make the task as general task. Goto menu additional data->Agent assignment->Maintain, select the step and click attributes and select the 'General task'. Generate the index after this. The error may go away.


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