CE10 ; Crystal_webcompserver : Log message: NT Authorization Required

[Former Member]

Hi,

We have IIS 5.0 (win2K) and a distributedCE Server.

Problem:

There are plenty of Warning messages in the WebServer Event log "Log message: An unknown error has occurred." the source of which Crystal_WebCompserver with id:35302.

Simultaneously, there are plenty of Warning messages in the CE with the same source and ID but with different message.It says " NT authorization required".

This is intermittent and appears to go way when we restart both the webservers and Cystal Servers.

Any comment on the root cause and resolution would be highly appreciated.

[Former Member]

A thought - depending on the viewers your users are using, one of the functions of the WCS is to generate content for the DHTML viewer (essentially javascript + html). You may want to check to make sure WCS has permissions locally to perform its operations.

I would recommend turning on tracing on your CE Servers. Before you do that, have you taken a look at your CE log files? You may find more useful info in there that the event log.

[Former Member]

Thanks Will.

I've actually taken a look at the logs created at Webserver and at the WCS - I could not make much out of that.

Typical extract of the file in the webserver looks like:

*********************************************************************

[Fri Sep 26 13:57:56 2008] 2060 3064 assert failure: (Y:\backend\WebAppServer\plugin\crimage\crimage.cpp:158). (false : no message).

[Fri Sep 26 13:58:04 2008] 2060 4500 assert failure: (Y:\backend\WebAppServer\plugin\crimage\crimage.cpp:158). (false : no message).

[Fri Sep 26 14:07:29 2008] 2060 2584 assert failure: (Y:\backend\WebAppServer\plugin\viewrpt\pageserverrequester.cpp:80). (m_pRptSrc != NULL : no message).

[Fri Sep 26 14:07:57 2008] 2060 5284 assert failure: (Y:\backend\WebAppServer\plugin\viewrpt\pageserverrequester.cpp:80). (m_pRptSrc != NULL : no message).

[Fri Sep 26 14:12:53 2008] 2060 4912 assert failure: (Y:\backend\WebAppServer\plugin\crimage\crimage.cpp:158). (false : no message).

[Fri Sep 26 14:12:57 2008] 2060 5192 assert failure: (Y:\backend\WebAppServer\plugin\crimage\crimage.cpp:158). (false : no message).

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Any further help / guidance would be highly appreciated.