Approval by 2 users
We have a problem with dis-approving/rejecting a sales order document by 2 users.
We have set an Approval Stages with 2 users and an Approval Templates also with 2 users (orginator).
When the stages-users, one of the user has approved then the orginator get an alert.
But when we dis-approving/reject a sales order by 1 user (in the approval stages users) the orginator doesn't get an alert.
This happens only when the second user (in the approval stages users) dis-approved/rejected then the orginator get an alert. The change of the sequence in the dis-approval/reject has no effect.
How to set this when we dis-approved/rejected by one of the users in the approval stages that the orginator get an alert.
The approving proccess works.
Thanks in advance,
I am afraid there is no workaround and the only way to proceed would require both approvers to reject the sales order.
SAP Business One Forums Team