Skip to Content

Archived discussions are read-only. Learn more about SAP Q&A

Approval by 2 users

Dear all,

We have a problem with dis-approving/rejecting a sales order document by 2 users.

We have set an Approval Stages with 2 users and an Approval Templates also with 2 users (orginator).

When the stages-users, one of the user has approved then the orginator get an alert.

But when we dis-approving/reject a sales order by 1 user (in the approval stages users) the orginator doesn't get an alert.

This happens only when the second user (in the approval stages users) dis-approved/rejected then the orginator get an alert. The change of the sequence in the dis-approval/reject has no effect.

How to set this when we dis-approved/rejected by one of the users in the approval stages that the orginator get an alert.

The approving proccess works.

Thanks in advance,

Chief

Former Member
Former Member replied

Dear Chief,

I am afraid there is no workaround and the only way to proceed would require both approvers to reject the sales order.

Kind Regards,

Marcella Rivi

SAP Business One Forums Team

0 View this answer in context
Not what you were looking for? View more on this topic or Ask a question