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Approval by 2 users

Dear all,

We have a problem with dis-approving/rejecting a sales order document by 2 users.

We have set an Approval Stages with 2 users and an Approval Templates also with 2 users (orginator).

When the stages-users, one of the user has approved then the orginator get an alert.

But when we dis-approving/reject a sales order by 1 user (in the approval stages users) the orginator doesn't get an alert.

This happens only when the second user (in the approval stages users) dis-approved/rejected then the orginator get an alert. The change of the sequence in the dis-approval/reject has no effect.

How to set this when we dis-approved/rejected by one of the users in the approval stages that the orginator get an alert.

The approving proccess works.

Thanks in advance,

Chief

Former Member
replied

Dear Chief,

I am afraid there is no workaround and the only way to proceed would require both approvers to reject the sales order.

Kind Regards,

Marcella Rivi

SAP Business One Forums Team

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