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Private Key is incorrect or Hash not Set

SAP B1 2007A latest patch and WebTools just downloaded:-

I am very new to WebTools and am having a problem with sync i.e. I get the following message "Private Key is incorrect or Hash not Set" and nothing synchronsies.

I also have "NO INTERNAL ACCOUNT 630" in the Web Tools section of Server Configuration screen - I do not know if this problem is related to the problem above.

What services need to run in the SAP Business One Service Manager for Web CRM and\or Web Shop to work?



Former Member

Hi Ian,

as you are new to Webtools, you might not be aware of our Webtools landing page that has links to very useful documentation to help you setup a Webtools installation correctly. Please see:

The following guide should help you:

SAP Business One E-Commerce and Web CRM 6 - Administrator's Guide

Kind Regards,

Lilian Lynch

SAP Business One Forums Team

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