Skip to Content

Archived discussions are read-only. Learn more about SAP Q&A

CRM application for Banking sector

Hi all,

Please tell me if CRM can be implemented in banking sectors also or its meant only for retail and operations.

Also please tell me if every CRM project mandatorily require BI.



Hi Sanjeev,

Yes. CRM can be successfully implemented in the Banking Sector as this is a very powerful application that will leverage the Business Process of the Banks. It will streamline the standard operation procedures and will enhance the productivity and will help to increase the bottomline with great more customer satisfaction.

Well instead of spending more words to explain you question, have a look at the following links. You will have all the details that you need to know.



0 View this answer in context
Not what you were looking for? View more on this topic or Ask a question