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How to add new actions in customization setting of user status ?

Hii All

I am tring to use user status for blocking the creation of new breakdown notification if one breakdown ntification is already pending on it. I want to set equipment under Breakdown status on equipment when breakdown notification created on it, but when i check for setting the action in user status customization setting, cannot locate the create notification there action there & also cannot add the same in it.

Can any body tell me how new action can be added there??

Regards

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