Tax exemption in CRM
I am having issue with tax exemption in CRM.
The sold-to is tax exempt and the ship-to is taxable.
In R/3, when the order is palced using the sold-to and ship-to , the item is not taxed and tax amount is 0.
The tax is based on ship-to but when the sold-to is tax exempt, it overrides and tax is based on sold-to and that is how it should work.
In CRM,when the order is placed using the sold-to and ship-to , the item is taxed.The item should not be taxed based on the tax exempt status of the sold-to , just like in R/3.
All the tax related tables in CRM are synced and has the same tax data as in R/3.
We using CRM 3.0 and the external tax software VERTEX.All connections seems fine.
Any help regarding any notes or BADI to implement this will be greatly appreciated.