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Tax exemption in CRM

Hi Everybody,

I am having issue with tax exemption in CRM.

The sold-to is tax exempt and the ship-to is taxable.

In R/3, when the order is palced using the sold-to and ship-to , the item is not taxed and tax amount is 0.

The tax is based on ship-to but when the sold-to is tax exempt, it overrides and tax is based on sold-to and that is how it should work.

In CRM,when the order is placed using the sold-to and ship-to , the item is taxed.The item should not be taxed based on the tax exempt status of the sold-to , just like in R/3.

All the tax related tables in CRM are synced and has the same tax data as in R/3.

We using CRM 3.0 and the external tax software VERTEX.All connections seems fine.

Any help regarding any notes or BADI to implement this will be greatly appreciated.

Former Member
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