Marketing attributes with free selection entry in Script IC Web 5.0

[Former Member]

Hi Experts,

We are working with script in IC Web Client (CRM 5.0). Answers are updating marketing attributes. Next time agent is calling he has the information of the last call.

There are some information that requiere free selection of text entry. We can obtain such marketing attributes leavind the value field empty. This works fine for type "characters" or "date" of marketing attributes.

How can I obtain the update of such marketing attributes in IC Web Client?

Hoping for your help.

Cristina

[Former Member]

??

[Former Member]

Have a look at cookbook (para CRM 4.0) to see how to publish the BDC contexts.