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Oracle TNS 12535 error after moving repository DB from Win NT to Win 2K

Business Objects 5.1

We have recently moved an Oracle database from Windows NT to Windows 2000. One particular user keeps on getting ORA-12535: TNS: operation timed out.

What could be causing this?

The user can run SQL*Plus and connect to the database without any problems.

The user gets this error when running BO itself. When running our Application or any other Oracle tool or utility (TOAD, SQL*Plus), etc, then all works fine.

From my own PC I can use the 'problem' users BO login to connect to the repository.

So the nature of the problem suggests a network or configuration issue of some kind. We have limited BO expertise at this site.

Please can someone advise?

regards,

MK

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