1 item(s) was/were not activated due to online payment block (F5528)

[Former Member]

Hi All,

I have been getting the message (no. F5528) "1 item(s) was/were not activated due to online payment block" when I try to activate any items in F-28 (post incoming Payments Process) for certain customer accounts and company code combination. I can activate items for the same customer but with a different company code.

I've check that the vendor is not blocked using transactions XD05/VD05. The customer has not been delete/disabled (especially since one of the problem customers is an affiliate company).

Don't know if it makes a difference but we recently upgraded from 4.7 to ECC6?

Does anyone have any additional suggestion to resolve this issue?

Nicholas

Edited by: Nicholas Archer on Sep 26, 2008 3:58 PM

[ravi_nagh · Accepted solution]

HI,

The error message F5528 is raised as per in the customizing transaction OB27 for payment block A the indicator "Manual Payment blocks" is set. If you deactivate this indicator F5 528 is not raised any longer. please check the note 702555.

Hope this could help you with the resolution of this issue.

Regards

Ravinagh Boni

[Former Member]

User error. Payments were actually blocked.