Alert Configuration & alert Inbox tab not working in RWB

[Former Member]

Hello All,

Can any one help me to fix the issue relating to RWB alert configuration tabs .

1>When I try to access the tabs alert configuration & alert Inbox in RWB home page , it displays as "Network Access Message :The Website cannot be found "

I have checked all the all the configuation part in exchange profile & SICF parameter settings ..every thing seems to be fine .

Best Regards

kiran

[Former Member]

The question is answered.

[former_member193393]

Hi Kiran,

I'm also facing the same problem i.e., Alert Configuration & Alert Inbox tabs are not working in RWB. I have gone through SAP Notes 750287... The HTTP port maintained under SMICM and com.sap.aii.rwb.server.centralmonitoring.httpport in exchangeprofile are same! But still Alert Configuration & Alert Inbox tabs are not working in RWB... Can you please guide me as your prob has been solved?

Br,

G@nesh

[Former Member]

You need to have FQDN to access the page.

Request your basis team to do the setup and don't forget to update your exchange profile.

[Former Member]

Check the property "com.sap.aii.rwb.server.centralmonitoring.httpport" in the exchange profile. Value should be same as http port the SICF transaction. Refer Note 750287 - Runtime Workbench: Alert configuration does not start,

[former_member192295]

Hi,

I think this problem is due to some time explorer or authrization, check with basis team it will sort out easily.

Find the attached below link for alert configuration

[Former Member]

Hello ,

I have checked all the required roles , and which exists as per documentation .

Only these two tabs are not working and the rest tabs are working fine .

Is it any way related to scheduling the job "SXMSALERT_PROCESS_DATA_GET " for this alert configuration to run .?As this is not scheduled as of now ?

best regards

kiran

[former_member183906]

You can refer to SAP Notes

750287 - Runtime Workbench: Alert configuration does not start and

913858 - XI Alerting: Troubleshooting

Also from your SICF transaction right click on AlertInbox service and click on "Test Service" and check that whether its working or not?

Use this Alert Config Troubleshooting Guide