Skip to Content

Archived discussions are read-only. Learn more about SAP Q&A

CR XI-R2 Service Pack Upgrade Question

I have Crystal Reports XI-R2 Version: 11.5.7.636 and just tried to install service pack 4 incremental. The service pack would not install and came back with an error saying that "service pack 2 was not installed"

I could not find a History.txt file in my C:\ProgramFiles\BusinessObjects directory to see if there were any upgrades or hotfixes applied to this computer. So I assume that I do not have any service packs installed.

My question is, do you have to install every service pack leading up to the current one?

Former Member
Not what you were looking for? View more on this topic or Ask a question