Unable to copy the selected configuration: ICWC CRM 7

[former_member813607]

Hi All,

I am trying to copy and modify a standard configuration, for that when I try to copy a selected configuration it is asking for role config key and once I gave that and click ok.. it is not accepting.

Did anyone faced similar problem, what could be wrong here.

Any help / hi will be appreciated.

Thanks, Sudeep..

[Former Member · Accepted solution]

Hi Sudeep

I may need some more information from you in order to help.

We had a simiar situation a few weeks back where we had to copy a role using transaction PFCG. Once we did this and then did the config copy we specified the custom role and that worked for use.

Hope this helps

Regards

Arden

[former_member813607]

Some How it is working in different client !.

Thanks..

[deepali_agarwal]

There must be an existing configuration associated with same config key. When you do Copy Configuration, you'll get a list of configuration versions. There should be one with your config key. Select that and make changes.