delivery cannot be invoiced
I have a problem here.
The SO contains 4 items. Then we deliver it. The 3 items from the order were copied while the item 4 is missing. Actually it was replaced by a pallet which is automatically copied in the delivery. The thing is that, in the delivery, we should see 5 items. 4 items in the sales order plus 1 item which is a pallet. But we can only see 4 items...the 4th item is the pallet.
Now, the problem arises wherein the OvrllPickStatus is "B" which is partially Picked. But should be "C" Fully Picked.
If you look at the item overview of each material in the sales order, the item 4 is looking at the item which is a pallet. That is the reason why it is only partially picked. We cannot cancel delivery since July period is now closed. Btw, looking at the doc flow...it has been already goods issue but still can not be invoiced.
My question is that, how can we correct this? how can we invoice the delivery?
I really need all your help on this.
Will be rewarded if helpful. Thank you in advance to all.