Error occurs when set up middleware to new ERP system

[Former Member]

Hi,

We are chainging ERP system to upgrade ERP version.

So we must set up middleware newly on CRM system(CRM 5.0).

so, I made new RFC destination and site..and another middleware setting.

The other initial download is succeed. But when I download the DNL_CUST_PROD1 to get product

hierarchy, this error message occured..-> "Hierarchy R3PRODHIER may only be changed in the original system <system name> ".

And I found the note about this symptom.(Note 369684)

But at this note, I can not find the solution. (or I could not understand the solution.)

I think that I should do the solution No. 4.

As solution No 4, I checked transaction COMM_PRAPPLCAT. Sales application is set to R3PRODHIER. I deleted the sales application. and downloaded again. But this error occured again.

I think I shoul delete R3PRODHIER hierarchy at the transaction COMM_HIERARCHY. But I can not do that.

How should I do?

And I think that I do not understand the solution of Note 369684.

So..please tell me the solution easyly.

Edited by: WON BUM LEE on Sep 26, 2008 10:15 AM

[Former Member]

I found the solution. As the note 369684 turn off detective of error message.

At the first time, I didn't do that because that is for CRM4.0. But it is work on the CRM 5.0.