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Error occurs when set up middleware to new ERP system


We are chainging ERP system to upgrade ERP version.

So we must set up middleware newly on CRM system(CRM 5.0).

so, I made new RFC destination and site..and another middleware setting.

The other initial download is succeed. But when I download the DNL_CUST_PROD1 to get product

hierarchy, this error message occured..-> "Hierarchy R3PRODHIER may only be changed in the original system <system name> ".

And I found the note about this symptom.(Note 369684)

But at this note, I can not find the solution. (or I could not understand the solution.)

I think that I should do the solution No. 4.

As solution No 4, I checked transaction COMM_PRAPPLCAT. Sales application is set to R3PRODHIER. I deleted the sales application. and downloaded again. But this error occured again.

I think I shoul delete R3PRODHIER hierarchy at the transaction COMM_HIERARCHY. But I can not do that.

How should I do?

And I think that I do not understand the solution of Note 369684.

So..please tell me the solution easyly.

Edited by: WON BUM LEE on Sep 26, 2008 10:15 AM

Former Member
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