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action profile in service desk


I have the next problem.

I use the service desk, and copy the action profile SLFN0001_ADVANCED in ZLFN0001_ADVANCED but when we asigned the action profile in the transation type ZLFN, the Message can not be to create. and we used the action profile SLFN0001_ADVANCED the Message was successfully created.

Anybody know, what will we need to do ?


Former Member
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