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How to make CRM ISA B2C user to login to CRM ICSS_B2C

Hello Gurus,

I have a typical problem, i am using CRM 2007 Ecommerce applications,

i have one registered user for CRM Web Channel b2c he has user group INTUSER in su01 )and during his user registration in b2c he had BP role consumer)

but when i try to use the same user for ICSS_B2C using his alias from su01, i cannot able to logon to icss_b2c

so please tell me what should i do to make the b2c user logon to icss_b2c

and to logon to b2c web shop i use the username as his emailid and in icss_b2c we use any user name other than special characters.

thanks and regards

chandu

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