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Long time taken for the e-mail sent from SAP to reach its destination


We are implementing SAP ECC 6.0 on IBM iSeries / System i, i5/OS V5R4.

SAP kernel release 7.00, kernel patch number 173

I've successfully configured the SAP system to send e-mails to external addresses through the MS Exchange server.

The main problem now is the long time taken starting from the sending of the mail from within the SAP system, until it reaches its destination : it is nearly one hour.

In our legacy system, i.e. IBM iSeries / System i, OS/400 V5R4, sending e-mails to external addresses through the MS Exchange server used to take less then one minute.

Any clues would be highly appreciated.

Best regards.

Reda Khalifa

Former Member replied


are you using different timezones for the user who is sending and your timezone in SU01?



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