BEST PRACTISE on users deletions HR/SU01
we use CUA/SSO.
The records are fed from HR records and sent to Active Directory (AD)
AD brings backs the records and creates/changes users in SU01
A function module populates the CVR (timesheet) parameter dependent on whether you are an employee or a contractor
Occasionally, our HR department request records to be deleted from the SAP Support team - for example if the employee or contractor hasn't in fact joined the company.
Until some time ago, the deletion was causing problems because:
a) the record does not get deleted in AD and there is no way to send the deletion across after
b) when AD tries to reprocess that specific record, LDAP connector will not find it as HR record so what happens in SU01 for some reasons, the VALID from field gets wiped out and the CVR parameter for Timesheet also...
We have changed the process for the deletion however, I would like to ask if you know what is the best practise for this?? HR want to delete the record so it can be re-utilised
I cannot delete those records from UMR unless I am 100% sure they have never used the system (will have to check that)
I hope I have provided enough info on what the issue is..