Patches Update

[Former Member]

Hi all,

We've upgraded B1 2007B patches. I've installed PL06 in server. One of my client PC is showing an error called,

'Another version of this product is already installed. Installation of this version cannot continue'.

In addition to the above command, the install shield wizard is asking to uninstall the program through Add Remove program with some set of numbers.

Please help us to solve the issue.

Thanks,

Balaji

[Former Member · Accepted solution]

Dear Balaji,

In order to resolve the issue, please remove the corrupted client installation

in the workstation by using the following steps :-

1. Go to Control pannel -->Add/Remove Programe --> Remove the client installation.

2. Go to Start --> Run --> %temp% and delete all the files present in the temporary folder.

3. Download the "Windows Installer CleanUp Utility" from the Microsoft site by using the following Link

http://support.microsoft.com/kb/290301

And remove the client installation by using "Windows Installer CleanUp Utility"

After that you can reboot the machine and install the client again.

It will resolve the issue.

Regards,

Rakesh Pati

SAP Business One Forum Team

[Former Member]

Hi all,

Windows Installer Cleanup Utility is completely erasing the previous version history. Then after I can install Business One as usual.

Thanks,

balaji

[former_member187989]

Check SAP Note 1062536 - Collective note for 2007 upgrade problems.

Jeyakanthan