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Accounts not balancing

Client has 2005 A PL23.

There are several BP's which have transactions which SHOULD have been automaticaally reconciled but appear not to have been and are still open.

Scenario is that an AR Credit note has been created with reference to the AR invoice. The AR Credit note is still in the reconcilation screen - but with no AR invoice to reconcile it against.

Please help

Former Member

Hi Lisa,

that is exactly what this tool is for, it will show what will happen to the db once you actually upgrade & what RU journals to expect. We do not recommend to try & 'fix' these inconsistencies in the lower version, but to wait until the customer has upgraded & then reconcile these journals with the appropriate transaction.

The audit trail data will, however, enable the accountant to pinpoint where the troubles are originating from & then s/he will be able to create the appropriate counterparts for the eventual reconciliation in 2007.

Please have a look at the how-to-guides, in particular these documents:

[How to Conduct an Internal Reconciliation Upgrade in 2007 A|]

[Recommendations for Internal Reconciliations Prior to Release 2007 |]

All the best,


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