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SO date problem in prod. server. Please suggest me

Hi Experts,

I was given a sales order (when the requested date and cancel date were changed on 9/23 to 9/10-10/10 in this sales order ), the sales order goes to an incompletion.

When I open the sales order in va03 and see like

goto --> logs --> incompletion log...

the load date, material avail date, transport plan date and goods issue date is showing as incomplete in the log for line items except 0020 line item ( previously all line items were shoing ).

But when I go into the schedule line or shipping tab, this data is there in the respective fields.

The only 0020 schedule line item (which is the only open line on the sales order ) does not have this problem ...I mean this line item is not showing as incomplete line item in the log. however all other lineitems are showning incomplete log.

Is there any user exits associated with this ?

I am not expert in userexits. Please suggest me where to check/debugg or is there any other forum to complete this issue...

It seems Is this configuration issue ? if so, where to post this ( can you please tell where to post conguration issues )

PLEASE HELP ME.

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