Accounts receivables - Cross company cash application - Need help

[Former Member]

Hello,

They are applying cash to an invoice to a diff company- code . For e.g if there is an invocie in comp A ( cust debit and Rev : credit ) but the cash account is of company B.

These are the documents which it creates

Original Invoice :

COMPANY A,

Customer debit : 100 dollars

Revenue account credit : 100 dollars.

After CASH application:

cross - company document created : 100000

company A, customer credit : 100 dollars

inter company : 100 dollars

company B cash account debit : 100 dollars

inter - comp account credit : 100 dollars.

The thing is when I pull up the customer from company A , it still shows in open items list , but the fact is it is cleared in a diff company.

What do I need to do to remove it from the open item list, or what is the correct procedure .

Please let me know how to resolve this as it is affecting a custom Aging report.

Thanks in advance.

[Former Member]

Inside SPRO, under AR&AP -> Incoming payments -> Manual Incoming Payments -> Check the setting Prepare Cross-Company Code Manual Payments.

[Former Member]

i am testing this , can u pls tell me how do i clear an invoice from a diff company code cash account.

thanks.