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Error "Value of attribute Partner Name is not Valid"


All laptops involved have the following

CRM 4.0 sp6

Same subscriptions

Can access the 3 service orders in question.

Can process other service orders that do not involve this business partner.

The problem.

I have 5 field service engineers that when they create a new confirmation for the service order, have the message "Value of attribute partner name is not valid" show up in the status line at the bottom for a short time and then it clears and brings them to the normal confirmation screen. Here they can add parts and labor but they cannot submitt these entries. In fact the submitt button is grayed out, I suspect due to the error.

I have 3 field service engineers, that have the same subscriptions as the 5 with the problem, that I have verified can create confirmations for the 3 service orders in question without getting the above error.

What I have tried.

So far I have re uploaded the BP data to the 5 laptops.

re generated the Metadata tables

re generated the Table scripts

My question.

Is there some other setting that controls the ability to add a confirmation? A way to set a SO to "read only" for a certain group of people? Or the reverse, a way to set a SO so only a certain group can edit it and everyone else who has a subscription that will allow them to see it cannot edit it?

Any advice or idea's would be helpful.


Former Member
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