Does anyone knows the possibility to Create Invoice Correction ( RK) in CRM
I am trying to find out a way to implement Invoice correction (RK) document with ref to a complaint in CRM.
As per our scenario, first a Complaint will be created with Ref to R/3 billing document then we want to create Invoice Correction document with Ref to complaint. Finally this RK document will be replicated to R/3 and it should have both debit and credit lines similar to R/3.
Its a Legal requirement in some of the EU countries. I have tried a lot but it looks like that CRM does not support this type of document type.
If someone has already implemented this document type in CRM then pls provide me the information.
Thanks in advance..